Support

The hospitality and retail industry doesn’t work 9am to 5pm, so neither do we, The POS People's Point of Sale Support staff work around the clock to make sure your POS system is always running smoothly. Our POS System Support calls are answered 24 hours a day, 7 days a week, 365 days a year, so no matter when you need us, we’ll be there.


If you require customer support please call:

0800 767 100

support@thepospeople.co.nz


Your Support Options

With The POS People's POS System, you choose the level of support that works for you.
Silver Support

Email software support

Software upgrades

24/7 remote software support

24/7 remote hardware support (charges apply)

24/7 onsite call outs (charges apply)

Loan equipment (charges apply)

Return to base warranty

Gold Support

Email software support

Software upgrades

24/7 remote software support

24/7 remote hardware support

24/7 onsite call outs (charges apply)

Loan equipment (charges apply)

Return to base warranty

Platinum Support

Email software support

Software upgrades

24/7 remote software support

24/7 remote hardware support

24/7 onsite call outs

Loan equipment

Onsite warranty

Download teamviewer, call us and leave the rest to us!


Address:

1/52 Diana Drive Wairau Valley, North Shore Auckland


Contact

09 444 3903

0800 POS 100   (0800 767 100)

support@thepospeople.co.nz

sales@thepospeople.co.nz


Our Hours

Office Hours:

Monday to Friday - 8:30am to 5pm

Support Hours:

24/7


© The POS People