Support
The hospitality and retail industry doesn’t work 9am to 5pm, so neither do we, The POS People's Point of Sale Support staff work around the clock to make sure your POS system is always running smoothly. Our POS System Support calls are answered 24 hours a day, 7 days a week, 365 days a year, so no matter when you need us, we’ll be there.
If you require customer support please call:
09 444 3903 0800 767 100 0800 POS 100
support@thepospeople.co.nz
Your Support Options
With The POS People's POS System, you choose the level of support that works for you.
Silver Support
Email software support
Software upgrades
24/7 remote software support
24/7 remote hardware support (charges apply)
24/7 onsite call outs (charges apply)
Loan equipment (charges apply)
Return to base warranty
Gold Support
Email software support
Software upgrades
24/7 remote software support
24/7 remote hardware support
24/7 onsite call outs (charges apply)
Loan equipment (charges apply)
Return to base warranty
Platinum Support
Email software support
Software upgrades
24/7 remote software support
24/7 remote hardware support
24/7 onsite call outs
Loan equipment
Onsite warranty